The Toledo Public Schools Student Assistance Hotline willl close for homework help on Thursday, May 14, while help with technology, mental health and Special Education issues will be available until 7 p.m. on Thursday, May 21.

The hotline is available Monday through Thursday, from 9 a.m. until 7 p.m.

To help direct the call, families are asked to complete the survey - Student Assistance Hotline Request Form - or call TPS operators at 419-671-0001. 


Toledo Public Schools and The TPS Foundation have devised two ways that the community can show support for 2020 graduates.

Orders can be placed until Wednesday, May 20, for yard signs honoring the Class of 2020, while the deadline is Friday, May 22, to buy T-shirts. Please click on the link for all of the information and to place orders:

Please note: 2020 graduates do NOT have to buy their own yard signs and T-shirts - they will receive them for free as part of their graduation gift.

Because Ohio Gov. Mike DeWine has extended the mandatory closure of all PreK-12 schools in the state of Ohio through the end of the 2019-2020 school year, a new set of learning packets will be distributed the week of May 4 so students can complete their school year.

Those learning packets are posted on the home page of (just look at the pictures at the top of the page) but if it is easier for families to pick up the packets, here are the dates and locations for in-person pickup (starting on Tuesday May 5): Learning Packet Pickup.

NOTE: Only those students who have not received assignments from their teachers electronically should be completing the learning packet work. (If students have received their assignments from their teachers, they should complete that work through the use of technology and DO NOT need to pick up a learning packet).

Please note: Materials may be downloaded and printed; if unable to print the materials, students may write the answers in a notebook - this WILL be accepted for credit.

On Monday, April 20, Ohio Governor Mike DeWine confirmed that PreK-12 schools across Ohio will remain closed for the rest of the 2019-20 school year as the state continues to deal with the novel coronavirus.

Given this new information, Toledo Public Schools will continue to keep students engaged in learning. The district will be distributing learning packets the week of May 4, 2020. Details concerning completed assignments and distribution of the new learning packets will be shared in the coming days.

District leadership will be asking the Board of Education to pass a resolution stating that elementary students will receive a ‘pass or fail’ grade for the fourth quarter. High school students will receive the average grade for each class from the first three quarters of the school year as a baseline grade. Students will be able to improve their average grade by completing online assignments or those that will be distributed the week of May 4, 2020.

Toledo Public Schools is also working to distribute Chromebooks to families that DO NOT have access to a device. The Chromebooks are being distributed based on students with the highest academic needs for online supports or who need assistance with completing their current grade. All eligible families will be contacted in the coming days about picking up a Chromebook. The district is offering one device per family.

Unfortunately, due to COVID-19, all high school proms have been cancelled. We are making this decision based on the guidelines outlined by the governor’s office. An announcement about graduation ceremonies for the Class of 2020 will be coming soon. 

At this time, we encourage students to complete their online assignments or those that were included in the last learning packets. We appreciate everyone’s patience and understanding as we continue to monitor the latest news and mandates related to COVID-19. Additional information will be provided regarding other end-of-the-year activities.

On order of Governor DeWine, Toledo Public Schools will be closed for the rest of the 2019-2020 school year due to restrictions related to the COVID-19 crisis. We know that many families are feeling overwhelmed. That is why, TPS has specialists available through a Student Assistance Hotline. They are able to provide you help with a variety of topics, including schoolwork, school-related technology challenges, mental health concerns, and special education issues.

The district has teachers, technology instructors, counselors and psychologists to assist you with any questions regarding your child’s education during the extended closure. While these calls cannot replace the face-to-face support your child normally receives, it is our hope this hotline will assist you with the education you are providing your children.


Available Monday through Thursday from 9:00 a.m. until 7:00 p.m.

For Internet access, follow this link: Student Assistance Hotline Request Form

If you do not have computer access, please call 419-671-0001.

To help us better direct your call, please complete the survey - Student Assistance Hotline Request Form - or call our operators at 419-671-0001. When you have completed the survey, an educator will contact you. We will do our best to complete all calls within 24 hours. We appreciate your patience and look forward to being of service to you.